Terms and Conditions

Welcome to Sedna Health. By accessing or using www.sednahealth.in (the “Website”), you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Website.

1. Use of Services

  • You may use this Website and its services only for lawful and personal purposes.
  • You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
  • You agree not to misuse or attempt to disrupt the Website, its servers, or associated networks.

2. Account Registration & Responsibility

  • You may need to create an account to access certain features or make purchases.
  • You are solely responsible for maintaining the confidentiality of your account credentials and all activities under your account.
  • Sedna Health reserves the right to suspend or terminate any account that violates these terms.

3. Product Information & Availability

  • We strive to keep product descriptions, pricing, and availability accurate and up to date. However, errors may occur, and Sedna Health reserves the right to correct any inaccuracies or cancel orders if needed.
  • Product images are for illustrative purposes only and may differ slightly from actual items.

4. Pricing & Payments

  • All prices on the Website are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.
  • Payments are processed through secure third-party gateways, and Sedna Health is not liable for any breach or fraud arising from payment transactions.
  • Orders will be fulfilled only upon successful payment confirmation.

5. Shipping & Delivery

  • Delivery timelines are estimated and not guaranteed. Delays may occur due to logistics, availability, or unforeseen circumstances.
  • The risk of loss and title for items passes to you upon delivery.

6. Returns, Refunds & Exchanges

Please refer to our detailed Refund and Cancellation Policy for information on exchange eligibility and return restrictions.

7. Intellectual Property

  • All content, logos, graphics, product names, and other materials on the Website are the intellectual property of Sedna Health and are protected under applicable copyright, trademark, and other laws.
  • You may not use, copy, reproduce, republish, upload, or distribute any content without prior written consent.

8. User Content & Reviews

  • By submitting reviews or testimonials, you grant Sedna Health the right to use, reproduce, and display such content for marketing and promotional purposes.
  • We reserve the right to moderate, edit, or remove any user-submitted content that is offensive, irrelevant, or violates our policy.

9. Limitation of Liability

Sedna Health shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to:

  • Use or inability to use our services or Website
  • Delayed or incorrect deliveries
  • Product-related concerns after purchase (especially when used improperly or without consultation)

Our liability is limited to the value of the product purchased from us.

10. Health & Medical Disclaimer

  • Products sold on this platform, especially medical and wellness-related items, are not intended to substitute professional medical advice.
  • Please consult your physician before using any new product, especially if you are pregnant, nursing, or have a medical condition.

11. Termination of Access

We reserve the right to terminate your access to the Website or block certain IP addresses at any time, for any reason, without notice.

12. Modifications to Terms

Sedna Health reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website implies acceptance of the updated terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. In case of disputes, the jurisdiction will lie exclusively with the courts of Bathinda, Punjab, India.

14. Contact Us

📧 Email: sednahealth@gmail.com
📍 Business Address: #6 PHASE-II HBN . COLONY,MANSA ,ROAD, BATHINDA,BATHINDA,JAMMU & KASHMIR,INDIA, 151001
🕒 Support Hours: Mon–Sat, 10:00 AM – 6:00 PM